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Frequently Asked Questions

 
 
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CAN YOU TELL ME A LITTLE BIT MORE ABOUT SHIPPING?

All orders are shipped and tracked via Royal Mail,  First Class service.   Shipping charges will be applied at checkout and are calculated based on the total value of your order.  Prices are as follows:

Order Total:                           Shipping Cost:

£0.01 – £49.99                       £4.95

£50.00 – £99.99                     £7.95

£100.00 – £149.99                  £9.95

£150.00 – £199.99                  £12.95

£200.00 – and up                   £14.95

 

 

 

 

WHAT IS YOUR POLICY ON RETURNS?

Unused and unworn merchandise may be returned for any reason within 14 days of delivery.  Except in cases where merchandise has arrived damaged, return postage will be the responsibility of the customer.  Refunds will be processed via paypal.  Please contact sales@christiancowansanluis.com to request an RMA number prior to returning any merchandise.